Product Features :
Model: Carbon Ultra Light | Ultra-Portable • Compact • High-Performance
The HeCare Carbon Ultra Light is the ultimate fusion of strength, style, and mobility in one ultra-compact, foldable electric wheelchair. Built with a durable aluminium frame, this model is designed for users who need maximum independence and portability without sacrificing comfort or safety.
Key Features:
-
Super Lightweight & Foldable – At just 15 kg (with battery) and 33 cm thick when folded, this wheelchair is perfect for travel, easy to lift, and fits in most car boots or storage spaces.
- Durable Aluminium Frame – Lightweight yet sturdy enough to support up to 110 kg, offering a stable and smooth ride every time.
- Dual 180W Brush Motors – Efficient and quiet operation with enough power to navigate various surfaces.
- 6Ah 24V Lithium Battery – Provides a reliable driving range of up to 10 km, ideal for everyday use.
- Quick Charging – Fully recharges in just 4–6 hours, minimizing downtime.
- 360° Imported Joystick Controller + Remote – User-friendly and responsive controls give users and caregivers full command.
- ABS Electronic Braking System – Ensures secure and precise stopping with minimal effort.
- Anti-Roll Wheels – Added safety feature to prevent tipping on slopes or uneven ground.
- Excellent Maneuverability – Navigate tight spaces easily with a 60 cm turning radius.Ergonomic Comfort – Padded 40 × 40 cm seat and 50 cm high backrest for extended use without discomfort.
- Stylish and Customizable – Comes in vibrant red with options for personalized color choices.
HeCare Warranty – Buy With Confidence
At HeCare, we stand behind the quality of every mobility product we supply. Our comprehensive warranty is designed to give you complete peace of mind from the moment you purchase.
To make a warranty claim, simply keep your:
Order number or purchase invoice (required)Please note: bank statements cannot be accepted as proof of purchase.
Your HeCare warranty protects the key components that matter most:
- Main frame structure
- Electrical & mechanical components
- Control system & controller
- Motor & gearbox
- Charger & connectors
- Battery (covered for 6 months as a consumable item)
To keep things transparent, the following are not included:
- Normal wear and tear (e.g. panels, finishes, fading)
- Consumable parts (tyres, upholstery, seat covers, lubricants)
- Damage caused by misuse, accidents, or neglect
- Poor maintenance or improper storage
- Unauthorised modifications
- Environmental damage (chemicals, weather, debris, etc.)
- Natural disasters (floods, fires, etc.)
If something goes wrong, we make it quick and easy to put things right.
Step 1: Contact Us
Get in touch with our friendly support team:
- Phone: +44 01274 299166
- WhatsApp: +44 01274 299166
- Email: info@hecare.co.uk
Please provide:
- Your name and contact details
- Order number or invoice
- A clear description of the issue
- Photos or videos showing the fault
Step 2: Fast Assessment
Our team will review your case within 2 working days and confirm whether it’s covered under warranty.
Step 3: Repair or Replacement
For Powered Wheelchairs & Class 2 Scooters:
- Returned to our service centre for repair or replacement
- We’ll arrange courier collection
- If covered, repairs or replacements are completely free
For Class 3 Scooters:
- Our technicians may fix minor issues at your home
- If needed, we’ll transport the scooter for further repair
Tip: Keeping your original packaging helps speed up returns.
If a fault is not covered, we’ll provide a clear inspection report and discuss your options—no surprises.
Step 4: Back to You—Fast
We’ll keep you informed every step of the way and return your repaired or replaced product as quickly as possible.
Fast response times
- Clear, honest communication
- Expert repairs and support
- No hidden costs on valid claims
Shop with confidence—HeCare has you covered.










































































