Apollo Carbon – Ultra Lightweight Folding Powerchair (12kg)
The Apollo Carbon is the ultra lightweight folding powerchair designed for real independence. Whether you're popping to the shops, visiting friends, or travelling abroad, the Apollo Carbon folds easily for storage and transport.
Key Benefits
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Lightweight folding – Folds easily. No heavy lifting.
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Compact folded size – Folds down to 68.6cm × 89cm × 30.5cm. Easily fits in car boots, caravans, trains, and aeroplanes.
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Long range – Travel up to 6 to 9 miles on a single charge.
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Comfortable speed – 4 mph – perfect for pavements, shops, and parks.
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Removable battery – 10AH lithium battery lifts out for easy charging anywhere.
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Puncture-proof tyres – 7" front and 11" rear solid PU tyres. Never worry about flats.
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Safe braking – ABS electromagnetic brake stops instantly and holds on slopes.
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Climbing ability – Handles gradients up to 12 degrees.
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High weight capacity – Supports up to 100kg (15.7 stone).
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Ultra lightweight frame – Total weight just 13.74kg with battery, 12kg without battery.
HeCare Warranty – Buy With Confidence
At HeCare, we stand behind the quality of every mobility product we supply. Our comprehensive warranty is designed to give you complete peace of mind from the moment you purchase.
To make a warranty claim, simply keep your:
Order number or purchase invoice (required)Please note: bank statements cannot be accepted as proof of purchase.
Your HeCare warranty protects the key components that matter most:
- Main frame structure
- Electrical & mechanical components
- Control system & controller
- Motor & gearbox
- Charger & connectors
- Battery (covered for 6 months as a consumable item)
To keep things transparent, the following are not included:
- Normal wear and tear (e.g. panels, finishes, fading)
- Consumable parts (tyres, upholstery, seat covers, lubricants)
- Damage caused by misuse, accidents, or neglect
- Poor maintenance or improper storage
- Unauthorised modifications
- Environmental damage (chemicals, weather, debris, etc.)
- Natural disasters (floods, fires, etc.)
If something goes wrong, we make it quick and easy to put things right.
Step 1: Contact Us
Get in touch with our friendly support team:
- Phone: +44 01274 299166
- WhatsApp: +44 01274 299166
- Email: info@hecare.co.uk
Please provide:
- Your name and contact details
- Order number or invoice
- A clear description of the issue
- Photos or videos showing the fault
Step 2: Fast Assessment
Our team will review your case within 2 working days and confirm whether it’s covered under warranty.
Step 3: Repair or Replacement
For Powered Wheelchairs & Class 2 Scooters:
- Returned to our service centre for repair or replacement
- We’ll arrange courier collection
- If covered, repairs or replacements are completely free
For Class 3 Scooters:
- Our technicians may fix minor issues at your home
- If needed, we’ll transport the scooter for further repair
Tip: Keeping your original packaging helps speed up returns.
If a fault is not covered, we’ll provide a clear inspection report and discuss your options—no surprises.
Step 4: Back to You—Fast
We’ll keep you informed every step of the way and return your repaired or replaced product as quickly as possible.
Fast response times
- Clear, honest communication
- Expert repairs and support
- No hidden costs on valid claims
Shop with confidence—HeCare has you covered.